We do all we can to make sure our product images are accurate in color. However, it is impossible to be 100% sure as each computer monitor shows color differently.
Unused yarn in its original condition may be exchanged or returned within 30 days of purchase. The customer must pay for all shipping costs associated with the exchange and will receive notice of their credit with SeagrapeYarn.com via email.
Any shipping costs incurred when returning damaged merchandise will be reimbursed and replacement merchandise will be sent at no cost. Please include a description of the damage with your return.
Regarding any returns, exchanges, or damaged merchandise, please email us at customerservice@seagrapeyarn.com
Thank you!
SEND ALL RETURNS TO:
1855 Crafton Road
North Palm Beach, Florida 33408
Merchandise returned for exchange or replacement must be accompanied by:
~ original receipt
~ customer's email address
~ customer's phone number
~ customer's
shipping address
All shipments must be insured for the full value of the items being returned. SeagrapeYarn.com is not responsible for uninsured packages.